Refund Policy

Refund Policy – FinRise Capital India Pvt Ltd

At FinRise Capital India Pvt Ltd, customer satisfaction is our priority. This Refund Policy explains the conditions under which refunds may be processed.

1. General Policy

All payments made for our services are generally non-refundable, unless otherwise stated. Refunds may be considered only in genuine cases where the service has not been delivered as promised.

2. Eligibility for Refund

Refund requests may be approved if:

• The service was not initiated due to reasons attributable to FinRise Capital India Pvt Ltd.
• A duplicate payment was made.
• An incorrect amount was charged due to a technical or processing error.

3. Non-Refundable Services

The following services are non-refundable once initiated or completed:

• Banking Services
• Taxation & Compliance Services
• IT & Digital Services
• Train Ticket Booking (subject to third-party cancellation policies)
• Any service already delivered or currently in progress

4. Cancellation Policy

Customers may request cancellation before the service process begins. Once the service has started, cancellation requests may not be accepted or may be subject to applicable service charges.

5. Refund Process

• Refund requests must be submitted within 7 days of the transaction.
• Requests will be reviewed within 7–10 business days.
• Approved refunds will be credited to the original payment method.

6. Third-Party Services

Refunds for services provided through third-party providers are subject to the policies of those respective providers.

7. Contact Us

Email: support@finrisecapital.in

Phone: +91-XXXXXXXXXX

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Privacy Policy

Privacy Policy – FinRise Capital India Pvt Ltd

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We may collect:

• Name
• Email Address
• Phone Number
• Transaction Details
• Device & Browser Information
• IP Address

2. How We Use Your Information

Your information is used to:

• Deliver our services
• Process transactions
• Improve customer experience
• Communicate important updates
• Prevent fraud and enhance security

3. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, misuse, or disclosure.

4. Information Sharing

We do not sell or rent your personal information.

Information may be shared with:

• Trusted service providers
• Government authorities where required by law

5. Cookies

Our website may use cookies to improve website performance and user experience.

6. Your Rights

You have the right to:

• Access your personal information
• Request corrections
• Request deletion
• Withdraw consent where applicable

7. Policy Updates

This Privacy Policy may be updated from time to time. Any changes will be published on this page.

Contact

Email: support@finrisecapital.in